Skip to content
English
Go to USLED.com
  • There are no suggestions because the search field is empty.

What does the Ten-Year Warranty for sign lighting products cover?

All the highlights you need to know about US LED's Ten-Year Warranty for sign lighting products.

US LED stands behind its sign lighting products with warranty coverage that provides long-term support for LED modules and drivers. US LED sign lighting modules are backed by a Ten-Year Product Warranty covering defects in workmanship and certain component damage that may occur during manufacturing.

When customers purchase US LED sign lighting modules and corresponding drivers together and use them as a system, they also receive Ten-Year labor coverage on the modules and Seven-Year labor coverage on the drivers. 

Sign Lighting Warranty Terms Overview:

  • Sign Lighting Modules: Covered for ten years beyond the date of manufacture. US LED may repair or replace a qualifying defective product at its discretion.
  • LED Drivers: Drivers purchased and used with US LED sign lighting products are covered at 100% replacement for the first 84 months. During years eight through ten, the purchaser will receive 25% off the purchase price of a replacement driver, plus applicable freight.
  • Labor Coverage: When US LED modules and corresponding drivers are purchased together and used as a system, labor coverage extends for ten years on the modules and seven years on the drivers.
  • Labor Limits: Labor coverage is limited to $500 for modules and $150 for drivers per location, regardless of the number of units or sign size.
  • Installation Requirements: Products must be installed and operated according to current US LED instructions. Electrical connections must be protected from water intrusion, and products may not be submerged or installed beyond their published IP rating.
  • Warranty Claims: Claims for breach of warranty must be received by US LED no later than 30 days after the applicable warranty period ends. 

Register Your Warranty or Submit a Claim

Registration through the US LED website is required to receive the extended module warranty term and labor coverage. Customers can register their sign lighting installation or submit an eligible warranty claim through the US LED Sign Lighting Warranty page.

For complete coverage requirements, exclusions, return procedures, and other terms, refer to the full Ten-Year Sign Lighting Product Warranty available on the same page.